Kaitlyn’s Story

If you asked Kaitlyn years ago about how her experience at SCO’s Madonna Heights would help her grow, she wouldn’t have had an answer. Kaitlyn’s painful childhood meant being in and out of hospitals, group homes, and residential programs starting at just 8 years old. After her 16th birthday, she arrived at SCO’s Madonna Heights campus feeling angry, defiant, untrusting, and alone. Her struggle persisted – until everything changed for the better.

According to Kaitlyn, every single person she encountered at Madonna Heights made her feel human, loved, important, safe, and secure. She thrived for two years living on the Madonna Heights campus with a new support system focused on helping her achieve her personal, emotional, and academic goals. Today, Kaitlyn is overjoyed to use her life experiences to help guide the next generation of young women as a Youth Advocate at Madonna Heights.

Kaitlyn’s journey gave her the knowledge and insight to show people that no one is alone, to encourage them to advocate for themselves and to guide them on the path to finding their self-worth.

“Knowing my story can influence the story of another young girl which inspires me to give back,” said Kaitlyn.

 

 

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Community Outreach Service Center

The Community Outreach Service Center provides employment and entitlement assistance along with other supportive services for the SRO residents on SCO’s Ottilie campus, as well as other dual-diagnosed young adults living in the community.

Who Can Benefit from this Program

Young adults with SED needing help with benefits, housing, employment or leisure time activities

Age Criteria

18-24 years of age

How to Access this Program or Service

Walk in or referral via our SCO Supported SRO Program

Success Stories

Jewelle

Madonna Heights Residential School

"I'm not going to give up because I know they're not going to give up on me." Learn More

Kaitlyn’s Story

Importance of having patience, letting go and expressing my feelings without action

“Knowing my story can influence the story of another young girl which inspires me to give back,” said Kaitlyn. Learn More

We help

1,500

children get ready for kindergarten

99%

of at-risk families throughout Brooklyn & Queens remained together and stable with family support services

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