Kaitlyn’s Story

If you asked Kaitlyn years ago about how her experience at SCO’s Madonna Heights would help her grow, she wouldn’t have had an answer. Kaitlyn’s painful childhood meant being in and out of hospitals, group homes, and residential programs starting at just 8 years old. After her 16th birthday, she arrived at SCO’s Madonna Heights campus feeling angry, defiant, untrusting, and alone. Her struggle persisted – until everything changed for the better.

According to Kaitlyn, every single person she encountered at Madonna Heights made her feel human, loved, important, safe, and secure. She thrived for two years living on the Madonna Heights campus with a new support system focused on helping her achieve her personal, emotional, and academic goals. Today, Kaitlyn is overjoyed to use her life experiences to help guide the next generation of young women as a Youth Advocate at Madonna Heights.

Kaitlyn’s journey gave her the knowledge and insight to show people that no one is alone, to encourage them to advocate for themselves and to guide them on the path to finding their self-worth.

“Knowing my story can influence the story of another young girl which inspires me to give back,” said Kaitlyn.

 

 

 

 

Daniel’s Story

At 24, Daniel has overcome seemingly insurmountable challenges. Born with developmental disabilities, behavioral health issues, and addicted to drugs, Daniel entered foster care as an infant. He was adopted as a toddler by a loving mother who tragically passed away just a few years later. Daniel’s aunt cared for him until his needs eventually became too difficult for her to manage on her own. That’s when he was introduced to SCO.

When he was 15, Daniel came to SCO’s Extraordinary Needs group home, where specially-trained staff provide care, guidance, and a home-like experience for adolescents with developmental disabilities. At first, Daniel was reserved and had trouble communicating. But as time went on, Daniel gained confidence and found his voice – literally – while attending singing and performance workshops. Daniel

Since then, his progress has been nothing short of remarkable. Daniel is now able to talk and has become quite the social butterfly. He loves to bowl, watch Jeopardy, and engage in community activities. A budding diplomat (and Mets fan), he even attended a Yankees game with his housemates, although he refused to cheer.

Daniel is open and honest and has become a model resident. He’s a meticulous dresser who always puts his best foot forward. “That’s how we do it at SCO,” he says. Often referred to as the mayor of the house, Daniel keeps track of everything and everyone, advocating for himself and his peers.

As Daniel transitions to adulthood, SCO remains by his side with the supports he needs for a bright future. Last year, Daniel moved into a new SCO Individual Residential Alternative (IRA), a residence designed specifically for adults with challenges like his. Here Daniel continues to receive services, supports, and encouragement to live a full and independent life. New routines, new friends, and new adventures lay in store for Daniel, who is navigating his new surroundings like a pro.

Mission

Mother and Daughter

SCO empowers children, adults, and families through life-changing care, housing, education, and behavioral health support – helping them to overcome challenges and to succeed.

Vision

We envision a world where all New Yorkers thrive.

Values

  • Compassion: We provide deep empathy and a safe, trauma-informed, caring environment that enriches and supports each life we touch. We anticipate and strive to meet the needs of every person and every community we serve, responding to moments of crisis and preventing crises before they occur.
  • Belonging: We are a diverse workplace that is intentional about advancing equitable and inclusive practices that foster a feeling of belonging among our clients and staff. See our video
  • Empowerment: We enhance the strengths of individuals, families, communities, and staff, providing opportunities to succeed.
  • Excellence: We provide the highest level of care to those we serve.  We do this in a culture that elevates learning and appreciates our dedicated, hardworking staff.
  • Integrity: We pride ourselves on honesty, commitment, and accountability.

Kaitlyn’s Story

From struggling to thriving, Kaitlyn shares personal growth experience at Madonna Heights with others

Read Kaitlyn’s Story

Daniel’s Story

Finding his voice - literally - at SCO's residence for adults with developmental disabilities

Read Daniel’s Story

We shelter

5,200

youth, adults and children

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