Kaitlyn’s Story

If you asked Kaitlyn years ago about how her experience at SCO’s Madonna Heights would help her grow, she wouldn’t have had an answer. Kaitlyn’s painful childhood meant being in and out of hospitals, group homes, and residential programs starting at just 8 years old. After her 16th birthday, she arrived at SCO’s Madonna Heights campus feeling angry, defiant, untrusting, and alone. Her struggle persisted – until everything changed for the better.

According to Kaitlyn, every single person she encountered at Madonna Heights made her feel human, loved, important, safe, and secure. She thrived for two years living on the Madonna Heights campus with a new support system focused on helping her achieve her personal, emotional, and academic goals. Today, Kaitlyn is overjoyed to use her life experiences to help guide the next generation of young women as a Youth Advocate at Madonna Heights.

Kaitlyn’s journey gave her the knowledge and insight to show people that no one is alone, to encourage them to advocate for themselves and to guide them on the path to finding their self-worth.

“Knowing my story can influence the story of another young girl which inspires me to give back,” said Kaitlyn.

 

 

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Care Management

Health Home Care Management helps families keep their children and young adults healthier. An SCO Care Manager can help manage and coordinate health care, behavioral health and service needs for eligible participants from birth through 21 years of age. Think of a Care Manager as your point person for everyone involved in your child’s care.

What is a Health Home?

Health Home brochureA Health Home is not a building or a place. It is a team of professionals who work together to make sure all of the child or young adult’s needs are being met. The team is led by an SCO Health Home Care Manager who becomes the family’s partner in care.

Read our brochure»

What does a Care Manager do?

Health home puzzleThe Health Home Care Manager is the point person for everyone involved in the child or young adult’s care. The Care Manager works with each family to develop a care plan that lists the needs, goals, and the providers and services needed to reach those goals. Care Managers can help make appointments. He or she can help with housing and educational needs. The Care Manager can even connect families to programs in their communities to help each family lead a healthier and happier lifestyle.

Why do I need a Health Home?

A child or young adult may see many health professionals from different agencies and at multiple locations. It can be very difficult to coordinate all of that care. With SCO Care Management, a Care Manager is there to help you. He or she will make sure everyone has a full picture of your child or young adult’s needs, goals, and progress. This will lead to better results, better care, and can help avoid trips to the emergency room.

Who is eligible?

Children and young adults (birth to 21 years of age) who are eligible for Medicaid and have certain medical or behavioral health conditions may qualify for a Health Home. This includes children and young adults in SCO’s foster care, preventive, mental health, educational, medical and residential programs. In certain situations, the caregiver of an eligible child may also be eligible to receive Health Home services.

There are no out of pocket costs to participate in a Health Home and receive Care Management services. It is covered under Medicaid.

How do I sign up?

Call the Health Home enrollment hotline at 718.674.7703 or email us at healthhome@sco.org.

SCO Care Management Referral Packet»

This program is associated with...

A Vibrant Brownsville

Brownsville, Brooklyn is a vibrant, evolving, and unique neighborhood; and SCO is proud of our partnership with the community for over three decades.  Read More

Madonna Heights

Providing an environment that teaches, strengthens and encourages young and adult women to heal from trauma. Read More

Success Stories

Kaitlyn’s Story

Importance of having patience, letting go and expressing my feelings without action

“Knowing my story can influence the story of another young girl which inspires me to give back,” said Kaitlyn. Learn More

Tatiania

Bronx Arena High School

"When somebody comes to you and they just really want to learn it's like you know what? I know it. I'm going to teach you." Learn More

Last year, we placed

1,470

youth in employment, subsidized employment or internships

96%

of students at our Dix Hills campus participated in weekly wellness activities

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