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Care Management

Health Home Care Management helps keep families healthier (children and adult family members.) An SCO Care Manager can help manage and coordinate health care, behavioral health and service needs for eligible participants. Think of a Care Manager as your point person for everyone involved in your child’s care.

What is a Health Home?

Health Home brochureA Health Home is not a building or a place. It is a team of professionals who work together to make sure all of your family’s joint and individual needs are being met. The care team is led by an SCO Health Home Care Manager who becomes the point person for everyone involved in your family’s care.

Read our brochure»

What does a Care Manager do?

Health home puzzleThe Care Manager helps manage and coordinate health care, behavioral health and service needs, working with each family to develop a care plan that lists the needs and goals along with the providers and services needed to reach those goals. As a member of SCO Care Management, you and your child will receive a person-centered, family-focused approach to your care coordination and health promotion services, driven by the needs identified by you and your family (such as education, housing, employment, income, food, child care, community support) in order to promote overall health and wellness. Your SCO Care Manager is your partner in helping you manage your family’s overall health care needs.

Why do I need a Health Home?

A child or young adult may see many health professionals from different agencies and at multiple locations. It can be very difficult to coordinate all of that care. With SCO Care Management, a Care Manager is there to help you. He or she will make sure everyone has a full picture of your family member’s needs, goals, and progress. This will lead to better results, better care, and can help avoid trips to the emergency room.

Who is eligible?

All family members (birth to end-of-life) who are eligible for Medicaid and have certain medical or behavioral health conditions may qualify for a Health Home. This includes children and young adults in SCO’s foster care, preventive, mental health, educational, medical and residential programs. In certain situations, the caregiver of an eligible child may also be eligible to receive Health Home services.

There are no out of pocket costs to participate in a Health Home and receive Care Management services. It is covered under Medicaid.

How do I sign up?

Call the Health Home enrollment hotline at 718.674.7703 or email us at healthhome@sco.org.

SCO Care Management Referral Packet»

This program is associated with...

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Madonna Heights

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Success Stories

Antoinette’s Story

Morning Star

"They helped me learn how to be myself, then how to be a mom." Learn More

Kaitlyn & Khamion

Early Education & Family Support Services

“I love this school. Sometimes I felt like giving up, but Kaitlyn was always my motivation.” Learn More

Last year, we placed

1,470

youth in employment, subsidized employment or internships

99%

of at-risk families throughout Brooklyn & Queens remained together and stable with family support services

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