Fatu’s Story

At 19, Fatu’s future looks bright. She plans to go to Monroe College in the fall to follow her dream of becoming a lawyer. She’s currently going to school and working full-time as a paralegal at Queens Defenders, which provides free services to low-income people. Not long ago, she was a recipient of those services.

You see, the future did not always look so bright for Fatu. When she came to live in one of SCO’s residences for youth in foster care in 2018, she had had a difficult childhood, and she’d been in trouble with the law.

When Fatu was 12, her mother returned to their native Liberia with her younger brother, leaving Fatu with an abusive family friend in Queens. She eventually ran away, joined a gang and got into trouble.

When she first came to SCO, Fatu was confrontational with staff and other residents. But despite her rocky start at her new home, SCO staff has been behind her since day one. They encouraged her to further her education and pursue her GED. They showed her the right way to do things, and most of all, they showed her they cared.

Fatu’s former Queens Defenders lawyer, Anthony Martone, played a pivotal role in her turnaround. He saw her potential and went the extra mile to help her by initiating an internship program at the firm for past clients who’ve been through the juvenile justice system. Fatu was the first intern and became the first full-time hire from the program.

Fatu is positive, respectful, and focused. She loves her job and it has inspired her to pursue a degree in Criminal Justice.

Her turnaround has been nothing short of miraculous, and it serves as an inspiration to other youth. Fatu is living proof of what is possible with a positive attitude, hard work, perseverance, and the help of caring adults who never stop believing in you.

See Fatu’s story in THE CITY.

(Photo: Ben Fractenberg-THE CITY)

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Care Management

Health Home Care Management helps keep families healthier (children and adult family members.) An SCO Care Manager can help manage and coordinate health care, behavioral health and service needs for eligible participants. Think of a Care Manager as your point person for everyone involved in your child’s care.

What is a Health Home?

Health Home brochureA Health Home is not a building or a place. It is a team of professionals who work together to make sure all of your family’s joint and individual needs are being met. The care team is led by an SCO Health Home Care Manager who becomes the point person for everyone involved in your family’s care.

Read our brochure»

What does a Care Manager do?

Health home puzzleThe Care Manager helps manage and coordinate health care, behavioral health and service needs, working with each family to develop a care plan that lists the needs and goals along with the providers and services needed to reach those goals. As a member of SCO Care Management, you and your child will receive a person-centered, family-focused approach to your care coordination and health promotion services, driven by the needs identified by you and your family (such as education, housing, employment, income, food, child care, community support) in order to promote overall health and wellness. Your SCO Care Manager is your partner in helping you manage your family’s overall health care needs.

Why do I need a Health Home?

A child or young adult may see many health professionals from different agencies and at multiple locations. It can be very difficult to coordinate all of that care. With SCO Care Management, a Care Manager is there to help you. He or she will make sure everyone has a full picture of your family member’s needs, goals, and progress. This will lead to better results, better care, and can help avoid trips to the emergency room.

Who is eligible?

All family members (birth to end-of-life) who are eligible for Medicaid and have certain medical or behavioral health conditions may qualify for a Health Home. This includes children and young adults in SCO’s foster care, preventive, mental health, educational, medical and residential programs. In certain situations, the caregiver of an eligible child may also be eligible to receive Health Home services.

There are no out of pocket costs to participate in a Health Home and receive Care Management services. It is covered under Medicaid.

How do I sign up?

Call the Health Home enrollment hotline at 718.674.7703 or email us at healthhome@sco.org.

SCO Care Management Referral Packet»

This program is associated with...

A Vibrant Brownsville

Brownsville, Brooklyn is a vibrant, evolving, and unique neighborhood; and SCO is proud of our partnership with the community for over three decades.  Read More

Madonna Heights

Providing an environment that teaches, strengthens and encourages young and adult women to heal from trauma. Read More

Success Stories

Jackie Tyree Kos

"It’s exciting to be involved with an agency that is doing so much good for so many people." Learn More

Fatu’s Story

Changing Her Trajectory

At 19, Fatu’s future looks bright. She plans to go to Monroe College in the fall to follow her dream of becoming a lawyer. Learn More

94%

of students at Westbrook Preparatory School passed the Regents exam on the first try

Last year,

94%

of children in our early education centers met or exceeded goals for social-emotional development

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